1. Introduction
VirtuoKart respects your trust. When you visit our website or purchase our digital products, you share your information with us — and we take that responsibility seriously. This policy explains what we collect, how we use it, and how we protect it.
2. Information We Collect
We collect information in two ways:
A. Information You Provide
- Name
- Email address
- Phone number (if required)
- Payment details (processed securely through third-party gateways)
- Any information you enter on forms, checkout, or contact pages
B. Automatically Collected Information
- IP address
- Device type
- Browser type
- Pages visited
- Cookies and usage data
This data helps us improve the quality, security, and performance of our services.
3. How We Use Your Information
We use your information for purposes that matter:
- To process your orders
- To send access links and product details
- To deliver customer support
- To improve our products and user experience
- To send updates, offers, and educational content (only if you opt in)
- To maintain website security and prevent fraud
We do not sell your data. Ever.
4. Payment Security
We use trusted payment gateways (Razorpay, PayPal, Stripe, etc.).
Your card details are not stored on our servers. All processing happens through encrypted, PCI-DSS compliant systems.
5. Cookies
Cookies help us remember your preferences and analyze website performance.
You can disable cookies from your browser settings, though it may affect certain features.
6. Sharing of Information
We may share your information only in the following cases:
- With our payment processors
- With email service providers (to deliver your digital products)
- When required by law or legal processes
We do not share your data with advertisers, brokers, or unknown third parties.
7. Data Retention
We retain your information only as long as needed for:
- Product access
- Legal obligations
- Accounting and tax purposes
Once no longer required, data is safely deleted.
8. Your Rights
You can request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data
- Opt-out from marketing emails
Write to us at support@virtuokart.com and we’ll sort it out.
9. Third-Party Links
Our website may contain links to external sites. We don’t control those sites, and their policies may differ. Always review their terms before sharing information.
10. Updates to This Policy
We may update this Privacy Policy as our services evolve. When we do, we will update the “Effective Date” at the top of this page.
11. Contact Us
Have questions or concerns?
Reach us at:
ACR Mallya Ventures Pvt Ltd
Email: support@virtuokart.com
Location: Bengaluru, India
